Shipping policy

Terms & Conditions

Last Updated: June 26, 2026

Agreement

Welcome to Maison Valsin. By accessing or using maisonvalsin.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our website.

Products

Maison Valsin offers premium apparel designed with careful attention to quality and craftsmanship.

We strive to display our products as accurately as possible. However, due to differences in screen settings and lighting, slight variations in color or appearance may occur.

All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product at any time without prior notice.

Pricing

All prices displayed on our website are subject to change without notice.

Although every effort is made to ensure pricing accuracy, Maison Valsin reserves the right to correct pricing errors and cancel any order placed at an incorrect price.

Orders

Placing an order does not guarantee acceptance.

Maison Valsin reserves the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or violations of these Terms.

Customers are responsible for ensuring that all billing, shipping, and contact information provided during checkout is accurate.

Payments

Payment is required in full before an order is processed.

All transactions are securely processed through trusted third-party payment providers. Maison Valsin does not store complete payment card information.

Shipping

Maison Valsin ships worldwide.

Orders are typically processed within up to seven (7) business days before shipment.

Delivery times may vary depending on destination, customs procedures, weather conditions, and carrier operations.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.

Returns & Damaged Items

Due to the nature of our products, all sales are final.

Maison Valsin does not accept returns or provide refunds for reasons including, but not limited to:

Change of mind
Incorrect sizing
Personal preference

If your order arrives damaged, you must notify us within eight (8) hours of confirmed delivery by emailing maisonvalsin@gmail.com.

Please include:

Your order number
A description of the issue
Clear photographs showing the damage

Claims submitted after this period may not be eligible for review.

Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Product designs
Images
Photography
Graphics
Videos
Text
Website design

is the exclusive property of Maison Valsin and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security or functionality.
Copy, scrape, or reproduce website content.
Impersonate another individual or provide false information.
Engage in fraudulent transactions.

Violation of these Terms may result in order cancellation or restricted access to the website.

Limitation of Liability

To the maximum extent permitted by applicable law, Maison Valsin shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the applicable order.