Privacy policy

Privacy Policy

Last Updated: June 26, 2026

Privacy Policy

At Maison Valsin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit maisonvalsin.com or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

Full name
Shipping address
Email address
Billing information
Payment information (processed securely through our payment providers; Maison Valsin does not store your full payment details)

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Website usage information
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Detect fraudulent or unauthorized activity
Comply with applicable legal obligations

From time to time, we may send promotional emails regarding new collections, exclusive releases, or brand updates. You may unsubscribe from these communications at any time.

Payment Security

Payments are processed securely through trusted third-party payment providers. Maison Valsin does not store complete credit or debit card information on our servers.

Cookies

Our website uses cookies and similar technologies to improve website functionality, enhance your shopping experience, and analyze website performance.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Sharing Your Information

Maison Valsin does not sell or rent your personal information.

We may share your information only when necessary with trusted third parties, including:

Payment processors
Shipping and logistics providers
Website hosting and technical service providers
Legal authorities when required by law

These providers are only given the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

International Orders

As Maison Valsin ships worldwide, your information may be processed in countries outside your country of residence as necessary to complete your purchase and deliver your order.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the email below.

Third-Party Services

Our website may contain links to third-party websites or services. Maison Valsin is not responsible for the privacy practices or content of external websites.