Contact Us

At Maison Valsin, we are committed to providing exceptional customer service. If you have any questions regarding your order, our products, shipping, or general inquiries, our team is here to assist you.

Customer Support

Email: maisonvalsin@gmail.com

We aim to respond to all inquiries within 1–2 business days. During periods of high demand, response times may be slightly longer.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name

• Your order number (if applicable)

• A detailed description of your inquiry

For damaged orders, please also include clear photographs of the item and packaging.

Business Hours

Monday – Friday
9:00 AM – 10:00 PM

Responses may be limited on weekends and public holidays.

Order Support

For questions regarding:

• Order status

• Shipping updates

• Damaged deliveries

• Product inquiries

please contact us using the email above, and our team will be happy to assist.

Thank you for choosing Maison Valsin. We appreciate your trust and look forward to serving you.